Frequently Asked Questions
Pan-fried dumplings cook best in nonstick pans with lids. Be sure to heat your pan on medium high prior to adding oil. Once the oil has had a little time to warm up, place your frozen dumplings inside. Place the dumplings with some space in between so that they do not touch each other. Cast-iron pans are also possible to cook in but be sure to season it well first with oil.
Steamed dumplings can be cooked using any type of steamer. We mostly use a stock or steamer pot to boil water in. Tiered (bamboo or steel) steamers are placed on top of the pot to steam the dumplings in. You can also use a steam basket, which goes directly inside the stock pot to steam the dumplings. Some steamers will require a steaming or parchment liner to prevent sticking. Please test your steaming method with one or two dumplings before trying out the whole pack.
The frozen dumplings should not be thawed prior to cooking. You can start cooking them right after you take them out of the freezer! That's what makes them a great quick meal since there's not as much prep time required. Please also refer to our cooking instructions on our website and labels on our dumpling bags.
- When pan-frying, use a non-stick pan. Preheat your pan and use a little more oil before placing frozen dumplings in your pan. The coating on frying pans can vary and may not be as effective depending on the age of the pan. Be sure not to let the dumplings sit too long in a heated pan after the water has evaporated.
- If steaming, it is recommended not to place the frozen dumplings directly on the bottom surface of the pan or in direct contact with the water.
- Place the dumplings in your pan or steamer with some space in between so that they do not touch each other. Dumplings will expand when cooking.
We handmake our dumplings every week and are limited in the number of frozen dumplings we are able to sell. We will update our inventory once a week so please subscribe to receive our emails or follow our Facebook page and Instagram. We produce our dumpling flavors in batches so it may likely be that we will not have all varieties fully replenished each week. We appreciate your patience and understanding as we do our best to supply you with delicious dumplings as fast as our hands can fold!
At this time we are unable to customize and only have available the products that are listed on our online store, but we invite you to contact us at email@example.com to make recommendations, suggestions, and provide us with any feedback. We would love to hear about your ideas!
Absolutely! The beauty of our frozen and refrigerated products (excluding desserts) is that they can be saved for you to pick up at a time convenient for you and during our regular pick up hours!
Each pack will serve 2-3 adults depending on whether you use the dumplings as an entree or side-dish.
For optimal flavor, we recommend our customers to consume our dumplings within 60 days of purchase.
Our frozen dumplings are not pre-cooked (with the exception of our bao and zongzi, which are fully cooked and then frozen) so the flavor of the filling is retained when customers cook and enjoy the dumplings when prepared at home. For that reason, we want to highlight that some dumplings contain raw meat that needs to be thoroughly cooked before consumption. If uncertain, slice one dumpling open after cooking to check if the filling has been cooked thoroughly and continue to cook if needed.